Frequently Asked Questions:

  • Once you make an order, our standard shipping takes generally 8-15 days for your items to arrive. It mostly depends on how fast it clears customs and how quick your local post office is, as they will do the final delivery to your address.

  • Below is what qualifies for a full refund include:

    Non-Customized Items Can be Refunded

    Items that don’t arrive in 30 days can be refunded or resent to you.

    Items that didn’t fit despite following the chart.

  • Upon placing your order, we will begin preparing your items right away, once we finish customizing your items you will receive photo updates and finally a tracking number as we ship it out.

  • Get in touch with us through iG and let us know what jersey you are looking for and what size, we most likely can find a solution for you!

  • You can contract us on IG @MyJerseyPlug_CA! We provide near 24/7 customer support through chat.

  • Dortmund <3